We tried out Kwiff casino customer support and were quite impressed with their performance. The only downside we noticed was that there was no phone support. Players can always contact the support team for questions or complaints, and they will be handled fast.
You can get help from Kwiff’s support team via the following means:
Live chat: The Live chat option is the fastest means of reaching out to the customer support team. You can converse with a support care agent in real-time and solve your problems faster.
If the issue you’re looking to solve is more complicated, it would be escalated to the technical team, and you might have to remain on the Live chat to get a response. While writing this review, we noticed that the Live chat button was not conspicuously placed on the homepage.
To access this option, click the ‘question mark’ icon close to the ‘Join’ and ‘Log in’ buttons. It will lead to a page where you can easily access the Live chat option.
Email: If there is no support care agent on the Live chat, you can send an email to the address: firstname.lastname@example.org. When sending an email, make a detailed report of any issue you’re facing and attach screenshots if possible.
Frequently Asked Questions (FAQs): The FAQ section contains some suggestions that players might find helpful and may not need to contact a support care agent.