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Bonuses are ever-present in the online casino sector and we have them in abundance here at Slots Heaven ZA. These bonuses vary in style, size, and type, and there’s a lot to learn if you’re new to this industry.
How do bonuses work, what are playthrough rates, how can they be redeemed, and do they even need to be redeemed?
Casino Bonus Types
A bonus can be credited as cash, free plays, and bonus credits; it can be activated by signing up, depositing, joining a loyalty scheme, or meeting certain requirements.
Casino bonuses are often grouped under one big umbrella—they all offer freebies and all are incentivized. But in actual fact, they can differ considerably from one offer to the next, and in this guide, we’ll highlight those differences.
No Deposit Bonus or Free Bonus
As the name suggests, a no deposit bonus is one that doesn’t require a deposit. The player gets a bundle of credits or spins in exchange for signing up and verifying their details. They may be required to add a payment method, submit verification documents, and confirm their email/phone, after which the bonus will be added to their account.
Before these credits (or the credits that come from free spin wins) can be withdrawn, players need to meet wagering requirements.
It’s no surprise that the most sought-after casino bonuses are the ones that give you credits without a deposit. These bonuses are rare, as the majority of players don’t go on to make a deposit and Know Your Customer (KYC) guidelines can get in the way. However, they are out there and are more common on slot-focused casinos, including right here at Slots Heaven ZA.
Deposit Required Bonus or Reload Bonus
The most common type of casino promotion, a deposit bonus is one that requires you to make a deposit before activating the offer. It often forms part of a Welcome Package bonus and comes in the form of a matched deposit offer.
A deposit bonus may be structured as follows.
- 100% Bonus Up to R10,000 (min R500)
The numbers you need to focus on are the matched percentage, as well as the maximum and minimum.
Your deposit amount will dictate how much you receive and if you receive anything at all. Providing your deposit is above R500, (anything below the minimum amount will not qualify) you will receive a bonus. You can exceed the maximum payout if you wish and will just receive the maximum sum allowed.
- Deposit of R499 or less = No Bonus
- Deposit of R1,000 = R1,000 Bonus (total sum of R2,000)
- Deposit of R10,000 = R10,000 Bonus (total sum of R20,000)
- Deposit of R20,000 = R10,000 Bonus (total sum of R30,000)
An example of a pre-wager bonus is a no deposit or reload bonus. The funds are credited to your account after you join or make a qualifying deposit, and specific terms need to be met before the money can be withdrawn.
All funds accumulated prior to the completion of the wagering requirements will be considered “pending” and may be void if the requirement deadline lapses. Only when these terms have been met and the credits have been transferred can the bonus be cashed or wagered.
While a pre-wager bonus gives you the credits first and tasks you with meeting terms before it is unlocked, an after-wager bonus works the other way around, requiring you to meet those terms before you see any of the bonus.
You can often see the bonus credits in your account but won’t be able to access them until specific requirements have been met. See our Wagering Requirements section below to learn more.
It’s possible to have both pre-wager and after-wager bonuses in your account, but only one can be active during any given time.
Casino Bonus Codes
Some bonuses are active when you make a deposit, others will trigger as soon as you join, play a game, or access your account using a mobile device. There are even those that can only be activated following a conversation with a Live Chat representative, although these are becoming increasingly rare due to player complaints.
For others, you need to use a promo code. These codes are ubiquitous throughout the online gambling sector. They help the casino to differentiate their bonuses and ensure the player gets the offer they’re looking for.
You can enter promo codes in your account area or when you make a deposit. These codes are often posted by casino affiliates, but the best way to access them is to join newsletters and opt-in to SMS alerts. The latest codes and other offers will be sent to you as soon as they are available. Just copy the codes from these messages and paste them into the appropriate area.
A VIP program gives you points every time you play your favourite games, whether they be Slot machines, games of Roulette, or hands of Blackjack. These points determine your position in a multi-tiered scheme, and the higher your position is, the more rewards you will receive.
The Slots Heaven ZA VIP scheme, for instance, invites everyone to join at the Bronze level and to advance through Silver, Gold, VIP, and VIP Elite, with all of the following prizes and perks available:
- Faster Withdrawals
- Access to an Account Manager
- Tickets to VIP Events
- Exclusive Promotions
- Reload Offers
- Higher Betting, Withdrawal, and Deposit Limits
- Special Gifts
For more information about this program and the perks available, visit our VIP page.
Cash and Cashback
Cash bonuses don’t have wagering requirements. They land in your account straight away and can be wagered or withdrawn as required. These offers are typically provided as part of loyalty schemes, as well as cashback offers.
With cashback, you receive a sum of your losses as cash or credit. Traditionally, these rebate offers were reserved for VIPs in brick-and-mortar casinos, and also played a major role on online poker sites, but they are now just as common on online casinos.
You can use a Golden Chip to play any table game of your choice. These chips have a fixed value and your bet will equate to that value when the chip is played. Winnings may be subject to wagering requirements and only 1 chip can be used at a time.
As an example, a Golden Chip can be used to play a hand of Blackjack (without the addition of side bets) or Baccarat. Alternatively, you can place your chip on a spin of the Roulette wheel or a roll of the Craps dice.
Slot Machine Bonuses
Free spins are very common in the online gambling industry. Confusingly, however, there are two different types of free spins. One of these is offered as a casino bonus, often as part of a Welcome Package, and is discussed in more detail below. The other forms part of a slot machine’s features.
The free spins you unlock while playing a slot machine give you a number of spins, often with the addition of extra reels, wild symbols, paylines, or other mechanics. If these free spins were unlocked with a real money wager, all of the winnings will be released as real money. If, however, a free spin was used, then bonus rules and wagering requirements will apply.
The free spins that you receive as part of a casino bonus can be used to play slot machines, with no additional wagers required. These spins have a fixed value and may or may not be limited to specific slot machines or series of slot machines.
Free spins are often provided alongside deposit bonuses to form a larger Welcome Package, which is then targeted at new players. They are also offered to players who complete certain challenges or advance through specific levels of a loyalty scheme.
Occasionally, free spin offers can form entire bonuses of their own. In such cases, these offers are often launched in combination with iGaming developers and used to promote new slots.
Casino bonuses, and casinos themselves, come with a long list of Terms and Conditions. Where specific bonuses are concerned, the terms you need to focus on the most include:
- Bonus Size
- Game Limits
- Redeemable or Non-Redeemable
- Wagering Requirements
Understand these terms and you’ll know the true value of the bonus. Keep reading to learn more.
The size of the bonus is often what draws the player’s eye, and it’s also the most important part.
What you need to ask yourself, is whether the bonus is the right size for you. Don’t get too tempted by large bonuses if you can’t benefit from them. There’s no value in a bonus offering up to R100,000 if you typically deposit just R1,000 at a time. In such cases, a bonus fixed at just R10,000 would be just as useful and your attention should be on the other terms and requirements.
If it’s a free spins bonus, check which games it can be used on and if you have any interest in playing those games. If it’s a Golden Chip, look at the different types of applicable table games.
At Slots Heaven ZA, we offer a variety of bonuses with numerous different terms to ensure there’s something for everyone. All types of players across South Africa can find a bonus to suit their style and budget.
Redeemable or Non-Redeemable
Casino bonuses can be redeemable or non-redeemable. The difference is slight but important:
- Redeemable: When all terms have been satisfied, all of the remaining balance, including the original bonus, is moved to the player’s real money wallet.
- Non-Redeemable: Only the winnings are moved to the player’s balance and can be withdrawn.
An example of a redeemable promotion is a deposit bonus. If you receive R10,000, meet the wagering requirements, and have R5,000 left over, all of it will be added to your real money wallet.
An example of a non-redeemable bonus is a free spins offer, as the fixed value of the spins is non-transferrable and will not be added to the player’s account.
Rollover rates, playthrough rates, wagering requirements—whatever you call them, they always play an integral role in casino bonuses. These terms must be met before the credits transfer to the player’s real money account, and these terms often include:
- The Wagering Total: Depicted as a multiplier, such as 20x or 30x, this dictates how many times the total deposit and/or bonus amount must be wagered. For example, a bonus of R10,000 with a wagering requirement of 20x requires a total wager of R20,000. This only refers to the stake level and it qualifies regardless of whether or not the player wins. It’s possible to clear these terms and have more or less money than you started with.
- The Length: The timeframe in which the wagering requirements need to be met. If not, the bonus will be voided.
- The Game Limits: Many wagering requirements don’t apply to table games and Live Casino games and for the ones that do, they often count for just 10 to 20% of the total, whereas most slot games count for 100%.
- Bet and Cashout Limits: The bonus may limit you to a maximum cashout or a maximum win limit. There are also limits regarding how much money you can stake on a single spin or game.
Take a look at the casino’s Terms and Conditions to learn more about these terms and how they relate to your specific bonus.
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